Customer Information
No matter where you are in our service network, we're committed to ensuring your satisfaction. Contact us anytime about anything related to our system or the services we provide. If you're looking for help with any of our mobile tools (Next Bus, Trip Planner or Favourites) check our Help section first.
General Contact Info
Customer Feedback...
Transit Information...
TransLink Head Office...
Transit Police...
CMBC Transit Security...
Lost & Found...
Media and Communications...
FareDealer Administration...
Parking Tax...
Procurement Department...
TransLink Board of Directors...
Quickpass Customer Service…
HandyDART/HandyCard...
Website Administration...
Operating Companies...
| Transit Information |
| T: 604.953.3333 |
6:30 a.m. - 11:30 p.m.
7 days a week |
| TransLink Head Office |
1600 - 4720 Kingsway
Burnaby, BC V5H 4N2 |
| Monday to Friday 8:00 a.m. to 4:00 p.m. |
| T: 604.453.4500 |
| F: 604.453.4626 |
| Transit Police |
Transit Police Non-Emergency
T: 604.515.8300 |
Emergency
Call 911 |
| FareDealer Administration |
Metrotower 1, Metrotown, Burnaby
Ground Floor - Main Lobby |
Mailing Address:
TransLink
Attn: FareDealer Administration
1600 - 4720 Kingsway
Burnaby, BC V5H 4N2 |
| Monday to Friday 8 a.m. to 4 p.m. |
| T: 604.453.4490 |
| TransLink Board of Directors |
| board@translink.ca |
|
Note: The email above is for Board inquires or questions only.
Please submit any feedback, commendations or complaints
via our Online Form
|
| HandyDART/HandyCard Registration & General Inquiries |
| T: 778.452.2860 |
|
Note: The HandyDART contractor, MVT Canadian Bus Inc., provides customized transportation to customers with disabilities.
|
| Website Administration |
| webadmin@translink.ca |
|
Note: The email above is for reporting broken links or other technical issues with the TransLink.ca website only.
Please submit any feedback, comments, commendations, complaints or other concerns via our Online Form
|
Operating Companies
| Coast Mountain Bus Company Head Office |
13401 - 108th Avenue
Surrey, BC V3T 5T4 |
| T: 604.953.3000 |
Lost and Found
Leave something behind on a recent trip? Try our lost and found service to see if someone turned it in.