Customer Information
No matter where you are in our service network, we're committed to ensuring your satisfaction. Contact us anytime about anything related to our system or the services we provide.
| Transit Information | Customer Feedback | TransLink Head Office |
|---|
7 days a week
6:30 a.m. - 11:30 p.m.
T: 604.953.3333 |
Mon. to Fri.
8 a.m. - 8 p.m.
T: 604.953.3040
Online Form |
Mon. to Fri.
8 a.m. - 4 p.m.
T: 604.453.4500
F: 604.453.4626
1600 - 4720 Kingsway
Burnaby, BC V5H 4N2 |
General Contact Info
Customer Feedback...
Transit Information...
TransLink Head Office...
Transit Police...
CMBC Transit Security...
Lost & Found...
Media and Communications...
FareDealer Administration...
Parking Tax...
Procurement Department...
TransLink Board of Directors...
Quickpass Customer Service…
HandyDART/HandyCard...
Website Administration...
Operating Companies...
| Customer Feedback |
| Online Form |
| T: 604.953.3040 |
| Monday to Friday 8 a.m.- 8 p.m. |
| Transit Information |
| T: 604.953.3333 |
6:30 a.m. - 11:30 p.m.
7 days a week |
| TransLink Head Office |
1600 - 4720 Kingsway
Burnaby, BC V5H 4N2 |
| Monday to Friday 8:00 a.m. to 4:00 p.m. |
| T: 604.453.4500 |
| F: 604.453.4626 |
| Transit Police |
Transit Police Non-Emergency
T: 604.515.8300 |
Emergency
Call 911 |
| CMBC Transit Security |
| T: 604.953.3220 |
| FareDealer Administration |
Metrotower 1, Metrotown, Burnaby
Ground Floor - Main Lobby |
Mailing Address:
TransLink
Attn: FareDealer Administration
1600 - 4720 Kingsway
Burnaby, BC V5H 4N2 |
| Monday to Friday 8 a.m. to 4 p.m. |
| T: 604.453.4490 |
| Parking Tax |
| parkingtax@translink.ca |
1600 - 4720 Kingsway
Burnaby, BC V5H 4N2 |
| Monday to Friday 8 a.m. - 4:30 p.m. |
| T: 604.453.4545 |
| F: 604.453.4561 |
| Procurement Department |
| T: 604.453.4592 |
| TransLink Board of Directors |
| board@translink.ca |
Note: The email above is for Board inquires or questions only.
Please submit any feedback, commendations or complaints
via our Online Form |
| Quickpass Customer Service |
| customercare@quickpasstolling.ca |
12167 Harris Road
Pitt Meadows, BC V3Y2E9
8948 202nd Street, Unit 12
Langley, BC V1M 4A7 |
| Monday to Friday 8:00 a.m. to 6:00 p.m. |
| T: 604.460.5050 or 1.877.299.0599 |
| HandyDART/HandyCard Registration & General Inquiries |
| T: 778.452.2860 |
Note: The HandyDART contractor, MVT Canadian Bus Inc., provides customized transportation to customers with disabilities. |
| Website Administration |
| webadmin@translink.ca |
Note: The email above is for reporting broken links or other technical issues with the TransLink.ca website only.
Please submit any feedback, comments, commendations, complaints or other concerns via our Online Form |
Operating Companies
| BC Rapid Transit Company (SkyTrain) Head Office |
6800 14th Avenue
Burnaby, BC V3N 4S7 |
| T: 604.520.3641 |
| F: 604.521.2818 |
| Coast Mountain Bus Company Head Office |
13401 - 108th Avenue
Surrey, BC V3T 5T4 |
| T: 604.953.3000 |
| West Vancouver Blue Bus |
| T: 604.985.7777 |
Lost and Found
Leave something behind on a recent trip? Try our lost and found service to see if someone turned it in.
| Contact Us: |
|---|
T: 604.953.3334
lost.property@translink.ca
Stadium SkyTrain Station
590 Beatty St, Vancouver
Monday to Friday 8:30 a.m. - 5 p.m. |
West Vancouver Blue Bus
T: 604.985.7777
F: 604.682.5167 |
West Coast Express
T: 604.488.8906 |
Langley Community Shuttles
T: 604.574.9396 |