Live chat with our Customer Information team or call 604 953 3333 for assistance
TransLink

Accessible Transit

Our transit fleet is fully accessible to people of all abilities, enabling everyone to travel by bus, SkyTrain, SeaBus, and West Coast Express.

HandyDART

If you're unable to take transit without assistance, you can use our door-to-door shared-ride service called HandyDART.

Residents and visitors can use the HandyDART program. To sign up, call Access Transit at 604.953.3680.

If you're an existing HandyDART member, book or cancel your trip by calling 604.575.6600.

See the Fare Pricing page for HandyDART fare information.

For complete details about the program, including services provided, restrictions and an application form, check out the HandyDART page on the full site.

Wheelchairs and Mobility Aids

Certain restrictions apply regarding the dimensions of wheelchairs or mobility aids on board our system. Our entire fleet is accessible, but not all bus stops are. Call customer information at 604.953.3333 to find the nearest accessible bus stop.

Coast Mountain Bus Company, an operating company of TransLink, offers training sessions for using your mobility aid. Call 604.264.5420 to make an appointment.

For more information about dimension restrictions, elevators and boarding our various modes of transit with a wheelchair or mobility aid, check out the Wheelchairs and Mobility Aids page on the full site.

Customers with Disabilities who are Unable to Tap

Accessible entrances have fare gates with the RFID decal and readers for tapless gate operation. These entrances allow access to platforms in either direction of travel through an elevator. All SkyTrain Stations and SeaBus terminals are equipped with RFID Fare Gates.

For information on the program and how it can best benefit you, please call 604.953.3698 or email opengates@translink.ca. Hours of operation are Monday to Friday 8 a.m. to 6 p.m. and Saturday from 8 a.m. to 4 p.m.

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