Live chat with our Customer Information team or call 604 953 3333 for assistance
TransLink

We continue to salt and sand bus loops and SkyTrain stations, but please use caution in these areas and remember to dress warmly in anticipation of potential delays.

Expect extra crowding on some routes To provide improved traction, many articulated buses may be switched with standard, 40 foot buses. This will mean some modified service, with increased crowding and the possibility of passups in some areas.

HandyDART is currently operating regular service, but is experiencing delays in the Tri-City and Vancouver areas.

Expo and Millennium Lines are running consistently, but with reduced frequency due to the need to have staff on each train to watch for weather-related problems on the tracks. Please be prepared to wait longer on the platform between trains.

Where to Buy

Compass Cards

You must have a Compass Card to purchase and load Monthly Passes and Stored Value. DayPasses can be loaded onto a Compass Card or purchased as an electronic Compass Ticket.

You can purchase a Compass Card at Compass Vending Machines*, online at compasscard.ca, by calling 604.398.2042, at Compass Retailers, or in person at the Compass Customer Service Centre at Stadium-Chinatown Station or the West Coast Express Office at Waterfront Station.

*Please note: Concession Compass Cards are not available at Compass Vending Machines. 

Compass Tickets

Single-use Compass Tickets or Compass DayPass Tickets can be purchased from any Compass Vending Machine. Compass DayPass Tickets are also available at select Compass Retailers.

Please note: Compass Tickets (including Compass DayPass Tickets) purchased from a Compass Vending Machine are valid only on the day they are purchased and expire at 4 a.m. even if un-used.

 

FareDealer Administration
Location Mailing Address
Compass Customer Service Centre
Unit 1 - 590 Beatty Street (Stadium-Chinatown Station)
Vancouver BC, V6B 2L3
T: 604.453.4490
Compass Customer Service Centre
Unit 1 - 590 Beatty Street
Vancouver BC, V6B 2L3

For more information, including a map of FareDealer locations, visit the Where to Buy page on the full TransLink website.

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